2020 Airlines Customer Service Awards

The best customer service for Airlines in 2020 was:
Delta Airlines

The customer service provided by Delta Airlines in 2020 rated as Acceptable.

There were 4 companies out of 320 in 2020 with a higher rating.
Delta Airlines
Airlines

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Delta Airlines111.808
American Airlines15.255
Air Canada13.7524

Other Companies

The following companies did not receive enough comments for an official rating during 2020: