2020 Banks Customer Service Awards
The best customer service for Banks in 2020 was:
BB&TThe customer service provided by BB&T in 2020 rated as Disappointing.There were 89 companies out of 320 in 2020 with a higher rating.The fact that BB&T was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
BB&TThe customer service provided by BB&T in 2020 rated as Disappointing.There were 89 companies out of 320 in 2020 with a higher rating.The fact that BB&T was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
BB&T
Banks
Banks
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| BB&T | 33.36 | 9 |  |  | |  |  |
| PNC Bank | 31.38 | 17 | |  | |  | |
| TD Bank | 31.34 | 11 | |  | | | |
| Union Bank | 30.00 | 5 | | | |  | |
| Citibank | 28.75 | 6 | | | | | |
| Simple Bank | 24.80 | 26 | | | | | |
| Fifth Third Bank | 16.25 | 17 | | | | | |
| Bank of Montreal | 16.00 | 12 | | | | | |
| Bank of America | 14.00 | 7 | | | | | |
| TCF Bank | 12.80 | 7 | | | | | |
| BBVA Compass | 10.00 | 12 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2020:- ACS
- Ally Bank
- AmeriCredit
- Bank of the West
- Barclays
- Chase
- Citizens Bank
- Comerica
- Eastern Bank
- EverBank
- Fannie Mae
- Freddie Mac
- GE Money Bank
- GMAC
- HSBC
- Huntington National Bank
- ICICI Bank
- ING Direct
- JP Morgan Chase
- KeyBank
- MidFirst Bank
- Mutual of Omaha
- National City Mortgage
- Navy Federal Credit Union
- RBS
- Regions Bank
- Sovereign Bank
- SunTrust
- US Bank
- USAA
- Vanguard
- Wachovia
- Washington Mutual
- Wells Fargo