2020 Cable Customer Service Awards
The best customer service for Cable in 2020 was:
MediacomThe customer service provided by Mediacom in 2020 rated as Disappointing.There were 41 companies out of 320 in 2020 with a higher rating.The fact that Mediacom was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
MediacomThe customer service provided by Mediacom in 2020 rated as Disappointing.There were 41 companies out of 320 in 2020 with a higher rating.The fact that Mediacom was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cable.
Mediacom
Cable
Cable
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Mediacom | 50.00 | 14 |  |  | | | |
| Rogers | 48.61 | 18 | |  |  |  | |
| Xfinity | 48.32 | 7 | |  |  |  | |
| HBO | 39.36 | 9 | | | | | |
| Cox | 32.50 | 5 | |  | | | |
| RCN | 28.50 | 15 | | | | | |
| Cogeco | 28.00 | 6 |  | | | | |
| Shaw | 26.85 | 26 | | | | | |
| Suddenlink | 19.75 | 41 | | | | | |
| Optimum | 14.25 | 50 | | | | | |
| Atlantic Broadband | 13.60 | 8 | | | | | |
| AT&T Uverse | 13.25 | 7 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2020:- Bigpond
- Brighthouse
- BT
- Cablevision
- CenturyLink
- Charter
- Cincinnati Bell
- Comcast
- Embarq
- FairPoint Communications
- Fios
- Frontier Communications
- Insight
- Optus
- SBC
- Telus
- Time Warner Cable
- Videotron
- Virgin Media
- Windstream