2020 Car Rentals Customer Service Awards

The best customer service for Car Rentals in 2020 was:
Alamo Rent A Car

The customer service provided by Alamo Rent A Car in 2020 rated as Terrible.

There were 238 companies out of 320 in 2020 with a higher rating.

The fact that Alamo Rent A Car was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Car Rentals.
Alamo Rent A Car
Car Rentals

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Alamo Rent A Car16.676
Budget Rent A Car14.297
Greyhound14.2510
Thrifty Car Rental10.006
Avis6.2516

Other Companies

The following companies did not receive enough comments for an official rating during 2020: