2020 Credit Card Companies Customer Service Awards

The best customer service for Credit Card Companies in 2020 was:
Bank of America

The customer service provided by Bank of America in 2020 rated as Terrible.

There were 267 companies out of 320 in 2020 with a higher rating.

The fact that Bank of America was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Credit Card Companies.
Bank of America
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bank of America14.007
NetSpend12.5044
Green Dot10.0011

Other Companies

The following companies did not receive enough comments for an official rating during 2020: