2020 Grocery Stores Customer Service Awards

The best customer service for Grocery Stores in 2020 was:
Wegmans

The customer service provided by Wegmans in 2020 rated as Disappointing.

There were 10 companies out of 320 in 2020 with a higher rating.

The fact that Wegmans was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Grocery Stores.
Wegmans
Grocery Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Wegmans79.2512
Albertsons68.2713
HEB59.77118
Food Lion55.7520
Harris Teeter54.758
Kroger49.0244
Safeway42.007
Piggly Wiggly35.3221
ALDI32.4647
Ralphs30.5048
Fred Meyer25.0032
Price Chopper25.0012
Sprouts Farmers Market10.005

Other Companies

The following companies did not receive enough comments for an official rating during 2020: