2020 Internet Service Providers Customer Service Awards

The best customer service for Internet Service Providers in 2020 was:
Mediacom

The customer service provided by Mediacom in 2020 rated as Disappointing.

There were 41 companies out of 320 in 2020 with a higher rating.

The fact that Mediacom was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Internet Service Providers.
Mediacom
Internet Service Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Mediacom50.0014
Rogers48.6118
Xfinity48.327
Cox32.505
RCN28.5015
Cogeco28.006
Shaw26.8526
TDS Telecom26.006
Suddenlink19.7541
Optimum14.2550
Atlantic Broadband13.608
AT&T Uverse13.257
HughesNet10.7565

Other Companies

The following companies did not receive enough comments for an official rating during 2020: