2020 Newspapers Customer Service Awards

The best customer service for Newspapers in 2020 was:
Boston Globe

The customer service provided by Boston Globe in 2020 rated as Terrible.

There were 142 companies out of 320 in 2020 with a higher rating.

The fact that Boston Globe was able to get the highest score while still being labeled as "Terrible" demonstrates how bad most people consider the customer service within Newspapers.
Boston Globe
Newspapers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Boston Globe26.505
New York Times24.505
Wall Street Journal23.409
Los Angeles Times20.207
Chicago Tribune17.509

Other Companies

The following companies did not receive enough comments for an official rating during 2020: