2020 Personal and Consumer Goods Customer Service Awards

The best customer service for Personal and Consumer Goods in 2020 was:
Hobby Lobby

The customer service provided by Hobby Lobby in 2020 rated as Disappointing.

There were 25 companies out of 320 in 2020 with a higher rating.

The fact that Hobby Lobby was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Personal and Consumer Goods.
Hobby Lobby
Personal and Consumer Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Hobby Lobby58.8844
Dollar Tree56.2525
Michaels46.1137
Hallmark44.8330
Sally Beauty Supply31.876
Dyson31.675
Dollar General31.34126
Family Dollar31.1384
QVC30.2512
Great Clips28.755
Big Lots23.1026
Avon20.007
Supercuts15.8026
Redbox10.0012

Other Companies

The following companies did not receive enough comments for an official rating during 2020: