2020 Pet Stores Customer Service Awards

The best customer service for Pet Stores in 2020 was:
Petsmart

The customer service provided by Petsmart in 2020 rated as Disappointing.

There were 39 companies out of 320 in 2020 with a higher rating.

The fact that Petsmart was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Pet Stores.
Petsmart
Pet Stores

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Petsmart50.8832
PETCO19.5020