2020 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2020 was:
TNT

The customer service provided by TNT in 2020 rated as Disappointing.

There were 80 companies out of 320 in 2020 with a higher rating.

The fact that TNT was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
TNT
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
TNT35.7510
UPS27.3118
Federal Express20.606

Other Companies

The following companies did not receive enough comments for an official rating during 2020: