2020 Sporting Goods Customer Service Awards

The best customer service for Sporting Goods in 2020 was:
Makita

The customer service provided by Makita in 2020 rated as Disappointing.

There were 27 companies out of 320 in 2020 with a higher rating.

The fact that Makita was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Sporting Goods.
Makita
Sporting Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Makita56.676
Cabela's45.7118
Reebok43.755
Bass Pro Shops36.7516
Oakley23.257
Bushnell18.258
Hibbett Sports15.006
Famous Footwear10.006

Other Companies

The following companies did not receive enough comments for an official rating during 2020: