2021 Airlines Customer Service Awards
The best customer service for Airlines in 2021 was:
Southwest AirlinesThe customer service provided by Southwest Airlines in 2021 rated as Disappointing.There were 55 companies out of 431 in 2021 with a higher rating.The fact that Southwest Airlines was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Airlines.
Southwest AirlinesThe customer service provided by Southwest Airlines in 2021 rated as Disappointing.There were 55 companies out of 431 in 2021 with a higher rating.The fact that Southwest Airlines was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Airlines.
Southwest Airlines
Airlines
Airlines
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Southwest Airlines | 63.00 | 8 |  |  |  |  | |
| Westjet | 30.36 | 18 | | | |  |  |
Other Companies
The following companies did not receive enough comments for an official rating during 2021:- Aer Lingus
- Air Canada
- Air France
- Air New Zealand
- Airtran
- Alaska Airlines and Horizon Air
- American Airlines
- Amtrak
- Asiana Airlines
- Avianca
- British Airways
- Cathay Pacific
- Continental Airlines
- Delta Airlines
- EasyJet
- Envoy Air
- Etihad Airways
- ExpressJet
- Finnair
- Frontier Airlines
- Hawaiian Airlines
- Iberia
- Japan Airlines
- JetBlue Airlines
- KLM
- Lufthansa
- Malaysia Airlines
- Midwest Airlines
- Northwest Airlines
- Philippine Airlines
- Qantas
- Ryanair
- Singapore Airlines
- SkyWest Airlines
- Spirit Airlines
- United Airlines
- US Airways
- Virgin Atlantic