2021 Newspapers Customer Service Awards

The best customer service for Newspapers in 2021 was:
New York Times

The customer service provided by New York Times in 2021 rated as Disappointing.

There were 148 companies out of 431 in 2021 with a higher rating.

The fact that New York Times was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
New York Times
Newspapers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
New York Times37.2515
Boston Globe25.758
USA Today24.506
Wall Street Journal22.755
Chicago Tribune19.609
Los Angeles Times18.2020
Boston Herald11.255

Other Companies

The following companies did not receive enough comments for an official rating during 2021: