2021 Payroll and Employee Services Customer Service Awards

The best customer service for Payroll and Employee Services in 2021 was:
DFAS

The customer service provided by DFAS in 2021 rated as Disappointing.

There were 132 companies out of 431 in 2021 with a higher rating.

The fact that DFAS was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Payroll and Employee Services.
DFAS
Payroll and Employee Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
DFAS40.297
ADP31.1029

Other Companies

The following companies did not receive enough comments for an official rating during 2021: