2021 Personal and Consumer Goods Customer Service Awards

The best customer service for Personal and Consumer Goods in 2021 was:
Bed, Bath and Beyond

The customer service provided by Bed, Bath and Beyond in 2021 rated as Disappointing.

There were 35 companies out of 431 in 2021 with a higher rating.

The fact that Bed, Bath and Beyond was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Personal and Consumer Goods.
Bed, Bath and Beyond
Personal and Consumer Goods

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Bed, Bath and Beyond73.6010
Michaels69.7817
Dollar General60.0086
Supercuts59.4921
Dollar Tree53.7833
Family Dollar52.6326
Big Lots52.0020
Hobby Lobby36.5815
Hallmark32.4527
Dyson32.0016
Redbox31.0010
QVC29.2331
Sally Beauty Supply23.255
Hoover20.507
Avon20.006

Other Companies

The following companies did not receive enough comments for an official rating during 2021: