2021 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2021 was:
US Postal Service

The customer service provided by US Postal Service in 2021 rated as Disappointing.

There were 182 companies out of 431 in 2021 with a higher rating.

The fact that US Postal Service was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
US Postal Service
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
US Postal Service31.5812
UPS24.5876
Federal Express23.507
TNT20.1332

Other Companies

The following companies did not receive enough comments for an official rating during 2021: