2022 Banks Customer Service Awards

The best customer service for Banks in 2022 was:
Wells Fargo

The customer service provided by Wells Fargo in 2022 rated as Disappointing.

There were 127 companies out of 510 in 2022 with a higher rating.

The fact that Wells Fargo was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Banks.
Wells Fargo
Banks

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Wells Fargo48.1128
USAA40.0933
Fifth Third Bank36.3235
Ally Bank31.7331
Citibank30.33128
Regions Bank28.9413
PNC Bank28.6063
Union Bank26.1715
Vanguard23.7037
SunTrust22.5016
Chase20.6338
Bank of Montreal19.9972
Barclays19.756
US Bank19.2516
Huntington National Bank18.0016
HSBC17.257
Bank of America16.0026
Citizens Bank15.5016
TD Bank14.5016

Other Companies

The following companies did not receive enough comments for an official rating during 2022: