2022 Credit Card Companies Customer Service Awards

The best customer service for Credit Card Companies in 2022 was:
American Express

The customer service provided by American Express in 2022 rated as Disappointing.

There were 107 companies out of 510 in 2022 with a higher rating.

The fact that American Express was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
American Express
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
American Express51.297
Capital One37.2617
Visa20.2510
Barclays19.756
Bank of America16.0026
MasterCard15.757

Other Companies

The following companies did not receive enough comments for an official rating during 2022: