2022 Payroll and Employee Services Customer Service Awards

The best customer service for Payroll and Employee Services in 2022 was:
Paychex

The customer service provided by Paychex in 2022 rated as Disappointing.

There were 204 companies out of 510 in 2022 with a higher rating.

The fact that Paychex was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Payroll and Employee Services.
Paychex
Payroll and Employee Services

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Paychex36.4224
DFAS23.8017
ADP19.0040