2023 Airlines Customer Service Awards

The best customer service for Airlines in 2023 was:
United Airlines

The customer service provided by United Airlines in 2023 rated as Acceptable.

There were 6 companies out of 529 in 2023 with a higher rating.
United Airlines
Airlines

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
United Airlines128.755
Westjet84.1111
Delta Airlines50.979
Amtrak48.797
Air New Zealand43.2510
Southwest Airlines32.505
JetBlue Airlines28.508
American Airlines26.2520
Spirit Airlines23.759
Air France17.755
KLM15.757

Other Companies

The following companies did not receive enough comments for an official rating during 2023: