2023 Cell Phone Providers Customer Service Awards

The best customer service for Cell Phone Providers in 2023 was:
Telstra

The customer service provided by Telstra in 2023 rated as Disappointing.

There were 64 companies out of 529 in 2023 with a higher rating.

The fact that Telstra was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Cell Phone Providers.
Telstra
Cell Phone Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Telstra67.3315
SingTel56.6842
Metro PCS50.9266
AT&T Wireless37.7742
T-Mobile36.77176
Consumer Cellular34.508
US Cellular32.1414
Virgin Mobile31.7516
Verizon Wireless30.02104
Cricket Wireless29.9428
Koodo27.4841
Optus26.5312
SafeLink Wireless26.4529
Fido25.5142
Boost Mobile23.1772
Bell Canada22.8245
Jitterbug22.5911
Assurance Wireless20.7258
Straight Talk20.0050
Tracfone19.4554
Simple Mobile16.0020
Net1013.208

Other Companies

The following companies did not receive enough comments for an official rating during 2023: