2023 Credit Card Companies Customer Service Awards

The best customer service for Credit Card Companies in 2023 was:
American Express

The customer service provided by American Express in 2023 rated as Disappointing.

There were 261 companies out of 529 in 2023 with a higher rating.

The fact that American Express was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Credit Card Companies.
American Express
Credit Card Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
American Express32.1414
Capital One28.8118
NetSpend23.2516
Barclays18.0013
Bank of America17.0027
Green Dot10.755

Other Companies

The following companies did not receive enough comments for an official rating during 2023: