2023 Internet Service Providers Customer Service Awards
The best customer service for Internet Service Providers in 2023 was:
FiosThe customer service provided by Fios in 2023 rated as Acceptable.There were 27 companies out of 529 in 2023 with a higher rating.
FiosThe customer service provided by Fios in 2023 rated as Acceptable.There were 27 companies out of 529 in 2023 with a higher rating.
Fios
Internet Service Providers
Internet Service Providers
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Fios | 84.75 | 5 |  |  |  |  |  |
| RCN | 75.33 | 6 | |  | | | |
| Shaw | 65.18 | 42 | |  | |  |  |
| Frontier Communications | 58.50 | 16 |  | |  |  | |
| Videotron | 55.04 | 7 | | | | | |
| Telus | 52.14 | 35 | | |  | | |
| Road Runner | 42.29 | 7 |  | | | | |
| Cogeco | 40.50 | 20 | | | | | |
| AT&T Uverse | 36.45 | 23 | | | | | |
| Cincinnati Bell | 36.36 | 9 | | | | | |
| Cox | 35.82 | 35 | | | | | |
| TDS Telecom | 31.13 | 39 | | |  | | |
| Optimum | 26.83 | 197 | | | | | |
| Optus | 26.53 | 12 | | | | | |
| Rogers | 25.56 | 95 | | | | | |
| Mediacom | 25.25 | 20 | | | | | |
| MSN | 24.36 | 9 | | | | | |
| CenturyLink | 23.70 | 37 | | | | | |
| Bell Canada | 22.82 | 45 | | | | | |
| Xfinity | 22.36 | 327 | | | | | |
| Earthlink | 21.80 | 21 | | | | | |
| HughesNet | 21.75 | 49 | | | | | |
| Windstream | 16.60 | 22 | | | | | |
| Comcast | 12.75 | 15 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2023:- Airtel
- America Online
- AT&T Worldnet
- Atlantic Broadband
- Bellsouth
- Bigpond
- Brighthouse
- BT
- Cablevision
- Charter
- Clear
- Clearwire
- CompuServe
- Embarq
- FairPoint Communications
- Insight
- Juno
- MCI
- NetZero
- o2
- Orange
- PenTeleData
- PeoplePC
- Primus
- Qwest
- SBC
- Sky
- Suddenlink
- TalkTalk
- Time Warner Cable
- Verizon DSL
- Virgin Media