2023 Newspapers Customer Service Awards

The best customer service for Newspapers in 2023 was:
Boston Globe

The customer service provided by Boston Globe in 2023 rated as Disappointing.

There were 167 companies out of 529 in 2023 with a higher rating.

The fact that Boston Globe was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Newspapers.
Boston Globe
Newspapers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Boston Globe43.5016
Los Angeles Times39.009
New York Times35.7510
Boston Herald33.519
Wall Street Journal25.7513
Chicago Tribune18.809

Other Companies

The following companies did not receive enough comments for an official rating during 2023: