2023 Shipping Companies Customer Service Awards

The best customer service for Shipping Companies in 2023 was:
US Postal Service

The customer service provided by US Postal Service in 2023 rated as Disappointing.

There were 159 companies out of 529 in 2023 with a higher rating.

The fact that US Postal Service was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Shipping Companies.
US Postal Service
Shipping Companies

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
US Postal Service44.8239
Federal Express44.1533
DHL30.7819
TNT24.42120
UPS23.83142