2024 Internet Service Providers Customer Service Awards

The best customer service for Internet Service Providers in 2024 was:
Rogers

The customer service provided by Rogers in 2024 rated as Disappointing.

There were 17 companies out of 76 in 2024 with a higher rating.

The fact that Rogers was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Internet Service Providers.
Rogers
Internet Service Providers

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Rogers49.505
Telus33.369
Optimum30.5030
Cogeco18.256
Xfinity18.006
Bell Canada17.756

Other Companies

The following companies did not receive enough comments for an official rating during 2024: