Posted by V
I bought 40 inch AG40UXC monitor. It was awesome, but I had 1 black pixel and dirt under the display, so I RMA'd it. For 2 weeks they reassured me they will first give me a new monitor and then I have to give the old one back.
I gave the old one back to the courier and after that they told me I need to wait a week. I waited a week. Now I got a Corrective Note with which i had to go to the store I bought it in and start another RMA process there...
It's 2 weeks until I will even know if it's accepted and 30 day long refund process can start.
This company RMA experience is absolute trash! They lie and promise BS! I want to sue them, I bought monitor for work and now I can't work as efficiently... It's been almost a month now and I don't have my money back or monitor, what a bunch of horse crap.
AVOID THIS COMPANY BY ALL MEANS!