Posted by Anonymous
I have had a Aflac policy since 2003. I had surgery on December the 13th and as of February 15th 2017 I have not received one penny. My field agent John avoids me the district manager will not return any of my calls and this one supervisor Shirley Goodman is the only one that will communicate with me. As of today I was told that my policy was 18 days of being short or covering my pre-existing condition so the committee would have to review it next Wednesday or Thursday I have been waiting 3 months without a penny . Everytime I call customer service they are missing a piece of paperwork that I have submitted previous. I can bet after long consideration next week my claim will be denied but I can also bet you I will be seeking a lawyer.