Posted by Terry
Gaudin Ford Las Vegas customer service for the service department was extremely bad. Left my truck for minor repair thinking it would be 2 hrs at most. Called four hours later first no answer after 3 tries they answered and could not locate any info on my truck couldn't tell me if it was done or not. They said they would find out and call back 30 minutes later they called back and said they had not started any work yet, It would probably be done tomorrow. I ask what good is it having a reservation if they can't get it done that day. I told them to forget it and I went and picked up my truck.