Pfizer Customer Service

User Reviews, Ratings and Comments

Pfizer customer service is ranked #193 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 47.20 out of a possible 200 based upon 5 ratings. This score rates Pfizer customer service and customer support as Disappointing.

NEGATIVE Comments

4 Negative Comments out of 5 Total Comments is 80.00%.

POSITIVE Comments

1 Positive Comment out of 5 Total Comments is 20.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Pfizer

    Customer Service Scoreboard

    • 47.20 Overall Rating
      (out of 200 possible)
    • 4 negative comments (80.00%)
    • 1 positive comments (20.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 3.0 Issue Resolution
    • 2.3 Reachability
    • 2.3 Cancellation
    • 3.7 Friendliness
    • 2.3 Product Knowledge

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Posted by Anonymous


I have own PFE for over 10 years and it's performance has been disappointed. Any other pharma stock would have been I better investment! There is something wrong with the leadership!!

Posted by [email protected]


I am vicim of PTC/IIH, had notified early 2018 but received no response whatsoever! My children are watching Pfizer murser their mother! #MURDER BY PROXY @STOP.MURDER.BY.PROXY

Posted by kahlun


have been trying to contact you regarding a product i used in the past for weight loss known as ponderal marketed by pfizer .it has seriously affected my health and i have been suffering for last 22 years of my life due to its worse effects on my health and life ,now i have come to know that the usa authorities have asked your company to pay compensation to the patients .in view of this i am contacting you to please guide me with the procedure to follow in this regards thanks

Posted by backpainlady


I sent a prescription in to Pfizer 2 MONTHS AGO - I started calling a month ago and have called 5 times - I kept getting the run around as to where my prescription was - I was just informed that my prescription had an error and was kicked out - I should have been informed there was a problem so I could contact my doctor - They also said they tried to contact my doctor several times which is false - I talked to my doctor and they have no inquiries from PFIZER THIS IS RIDICULOUS - I just had my doctor fax in another prescription and was told it would take another 2 weeks to receive the prescription - THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER SEEN.

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Posted by Jen1983


I want to thank Pfizer for saving my life. I was so depressed that I did not want to live anymore. I was going insane. My thoughts were loud as if 20 people were speaking at the same time. My vision all grey as if I was wearing a dirty pair of glasses that was blurred. Every sound was as if it were coming out of a speaker turned up full blast. . I could even finish a sentence . My head felt as if a big knot was stuck inside and it was driving me crazy. Life was unbearable that I didn't want to live in that torture

Four days after taking Prisitq all of those symptoms were all gone. I was beyond happy. I thank Pfizer for saving my live. Thank you for the antidepressant Prisitq . Thank you, I cannot that you enough for saving my life. Kim

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Contact Information
Customer Service
800-879-3477

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