Posted by USAFRetVet
Poulan sells Chainsaws that do not work straight out of the box. They no longer have phone support only chat support. The chat support reads from a script as I was told my issue was a carburetor issue and need to be taken to a service center. When I call the service center they told me carburetor adjustments are not covered under the warranty. When I said it was just taken out of the box they said it does not matter. I then contact chat support again and was told I should not have taken it out of the box, which I replied who would I know it would not stay running if I did not take it out of the box and start it. Poulan/Husqvarna support is totally worthless and would never recommend anyone buy any of their products.