Reader's Digest Customer Service Complaints - page 2

I had the same issue as another customer, trying to order The Best of Reader's Digest 2020, but there is NO website rd.com/bestrd2020 as shown in the July/August 2020 issue. The only way to find the book is on the site for rd.com, but NOT at the price of $10, only at the same $24+ as is listed on Amazon. Why does RD even advertise a book & specific site if it doesn't exist?? Totally annoying!

On page 7 of Reader's Digest magazine July/August 2020 you offer a book "The Best of Reader's Digest 2020" for $10 plus free shipping. I tried to order this book and it did not come up on the screen using rd.com/bestrd20. Tried calling the number for customer service did not connect with RD.

More info on pets, maybe a great recipe once in awhile, more on family relationships, more human interest short stories, more on health. I'm sorry but your content is getting weak, a little boring. Our world has fascinating places and events. What about history of other epidemics and how people successfully survived. Get some creative juices going. Plz give me something different! Get input and ideas from your subscribers!

Keep receiving " NOTIFICATION of IMPENDING DELIVERY INTERRUPTION " notices. I am paid through end of 2020. Contacted company three (3) times nd received another on with our recent copy. After subscription expires we will cancel and ANYTHING from Readers Digest will go unopened into the trash.

Readers Digest Corporation is a SCAM!
I received an invoice in July 2019 and paid $10 for a year's subscription.
I received another invoice in October 2019 and forgot I paid for one already and again mailed a check for $10. Then in December of 2019 I received another invoice and paid again the $10 for the subscription. I know you all think that I am in lala land. But think of all the mail that you get and throw away 99% of it. I just forgot that I made the payments. I am 80 years old and there is no dout that Readers Digest is preying the elderly. They must be stopped. This is a desceptive business practice and management should be accountable. practice.

I never got to talk to anyone. Bad experience.

I received an "opportunity" to get a free gift with what I thought was renewing my reader's digest. I received a not so free book. As it turns out, I was billed $32.37 for it. Though I feel that I was duped, I will pay this bill. Do not send me anymore offers for anything, including renewing my subscription to your digest. You have lost a customer. If you send me any more books, I will consider it a gift and throw it away. I am using this way to contact you because you do not have an address on the Internet for me to mail a letter to you.

I just read Among The Wicked from the Select Edition and I saw where you could send a comment on what you thought of the story. I loved the story. It was hard to put the book down. But I was disappointed and sad that it had swear words in it. I usually throw those books away. That is the type of books I like. I could not get on the email address you had at the end of the story.

I paid a telemarketer $59.99 for a 2 year subscription and now you have sent me another offer for $10.00 for one year or 20.00 for 2 years. I want money back.

Reader's Digest! This used to be a company that put out a nice magazine that has been around for almost 100 years. They used to practice honest, straightforward subscription and billing practices. Now, a person gets one or more renewal notices a year from them, and if elderly or a bit forgetful, sends in a check each time they get a notice in the mail. So, eventually, one notices they are now paid up through February of 2020. AND, still getting "notice of delivery status" and Magazine Subscription Bills "FINAL REMINDER". SO when one goes to CANCEL the subscriptions because of death of subscriber, they insist at first she is only paid up through the end of they year, and when that is rejected, a supervisor comes on the phone and insists we owe for two years!........
What happened to good old honest American business practices, where the customer was treated with respect and were appreciated for being their customer?

I need to know how long my subscription for Readers Digest runs? Your ph assistance sucks!!!

I sent an email to the customer service dept. and they replied same day that they were working on it. that was 5 days ago and have heard nothing from them. guess they're not interested in my 2 year renewal. i can learn to live w/out it !

I just read Select Edition 2010,Volume 1 and it asked for comments. I don't know how to get into that page, but I will tell you my comments. Did not like Gone Tomorrow - skipped half of it, but loved the other three titles, King Tut, Lost & Found and La's Orchestra.

i am a newcomer to the RD and kind of disappointed in the selections. in fact, the big type book has been duplicated in the Condensed version recently.the most recent RD has 2 bad novels, Make Me and Come Hell or Highball.....disappointed!!!!!!!!!!

I have attempted multiple times to contact RD about my subscription. I am attempting to log in using my name and address. It tells me this is not valid. I think I know who I am and where I live! Ridiculous!

I orderrd 2 blue berry bushe's in april...got a collection. Notice on Friday and then return ueved on dead Bush today. What? Helena Surprenant

I have subscribed to Readers Digest Condensed Books for over 20 years. I have loved them. My last book however contained four books that I had already read. It would appear that you are reprinted old books. This is not fair to those of us who are old and loyal customers.



Please advise that this will not happen again. I am very disappointed.



Jeanne Shields

I renewed my subscription on 12/16/15 and have not received anything to date.

Does reader digest work any more. I got the cross showing up but not able to play it and why?

I have readers digest subsciption for two years but after one year my subscription stops. Please send me my this yrs readers digest. My I have paid throurgh HDFC bank DD

I subscribed for a year paying the entire amount on line on 27.05.2015 for twelve months for issues from June'15 to May 2016.Ref no.RD15002342252/0-1605 for a special offer of a DVD under " Pay now and get a DVD worth Rs. 499/ free". But I have received Reader's Digest for September'15 on 09.09.2015 only not the DVD as yet.Will the Authorities make the arrangements for the depatch of the same at the earliest ?.

My name is Bharathi Vijayan warier I have sent my subscription in Aug 2015 and as on date sorry to say in spite of complaints at your consumer service a number of times no action being taken,troubled me so much sending scanned copy of vpp receipt no reply only empty promises and sent me another brochure for one more year's subscription.

Readers Digest pathetic service

I had subscribed FROM VPP for RD subscription and paid the entire amount upfront.



Issues were due to arrive from AUGUST.

It is October now , and have not yet received any issue for , Aug, Sept.

Repeated emails yeild no results. .



Subscription Number

I am very disappointed with Reader's Digest. I clearly did not order any books and now they keep pressing me for payment even though I have already returned the book to them. They refuse to acknowledge that I have returned the books. I am never going to subscribe to Reader Digest.

I received a subscription to a large print edition of Readers Digest last year for Christmas. I didn't actually get my first magazine until February. However, I got a renewal in my magazine yesterday telling me this was my last issue. I star









ted trying to reach someone at RD this morning. There was no phone number in the letter. I have found a couple of numbers on your web sight, but when I dial them both times I got a recording saying the number could not be directly dialed. When this subscription was played for it was for one year---12 months. I have received 8 issues. It would really be nice if someone could at least pay me the courtesy of giving a valid phone number so I can get this addressed.

Thank you,

Louise Edwards