Posted by WisconsinBlondie
Saks does not refund online purchases. They do not honor their own return policy. They say it will be refunded in 10 to 14 business days, but that time period comes and goes with no refund. Online reviews all over various websites, echo my statement. This company needs to be investigated and cited. I filed a complaint with the FTC. also, their chat agents are useless and clueless. May as well not even have chat agents.