Victoria's Secret Positive Customer Service Ratings - page 2

Submit Your Comments & Ratings

User Reviews, Ratings and Comments

Victoria's Secret customer service is ranked #373 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 36.49 out of a possible 200 based upon 395 ratings. This score rates Victoria's Secret customer service and customer support as Disappointing.

NEGATIVE Comments

367 Negative Comments out of 395 Total Comments is 92.91%.

POSITIVE Comments

28 Positive Comments out of 395 Total Comments is 7.09%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Disappointing Overall Customer Service Rating

  • Victoria's Secret

    Customer Service Scoreboard

    • 36.49 Overall Rating
      (out of 200 possible)
    • 367 negative comments (92.91%)
    • 28 positive comments (7.09%)
    • 12 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 2.3 Issue Resolution
    • 3.5 Reachability
    • 2.6 Cancellation
    • 3.2 Friendliness
    • 3.1 Product Knowledge

Add your review! Return to the main Victoria's Secret customer service scoreboard page

Viewing positive Victoria's Secret customer service ratings 26 - 28 out of 28
« Previous
23
Jul

Posted by bridgetbell75


7/23/09 7:57AM

my sunglasses were lost in delivery so i called customer service and Angie is shipping them to me overnight o i have them in time for vacatio! She was awesome-GREAT WORK VS!

30
Jan

Posted by Diva1


1/30/09 11:58AM

My customer service with VS has always been outstanding. Keep up the good work you guys!!!!

19
Jan

Posted by Anonymous


1/19/09 2:20PM

Wow, that was really painless, I hit the zero and another prompt and received excellent customer service!

Awards

We are proud to recognize the companies providing the best customer service each year within their industry.

Comparisons

Check out these popular comparisons of Victoria's Secret customer service versus other companies:

Victoria's Secret vs. Lululemon
Victoria's Secret vs. Sports Illustrated
Company Replies

Authorized representatives of Victoria's Secret can sign up to reply to any of the comments found on this page.

Sign Up | Sign In

Contact Information
Customer Service
800-411-5116

Victoria's Secret customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.
Corporate Office

Locate the Victoria's Secret corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Hours of Operation

Find Victoria's Secret hours of operation for locations near you!. You can also find Victoria's Secret location phone numbers, driving directions and maps.

Returns & Refunds

Review the Victoria's Secret return and refund policy at ReturnsAndRefunds.com.

Get Help Online

Get immediate support for your Victoria's Secret questions from HelpOwl.com.

Reviews & Ratings

View thousands of Victoria's Secret user reviews and customer ratings available at ReviewOwl.com.

Company News
Victoria's Secret Fashion Show Returning to New York
After a two-year trip abroad — to Paris and then Shanghai — the extravaganza and hype machine that is the Victoria's Secret fashion show is returning to New York. In a series of posts to Instagram Monday, the brand touted: “Start spreading the news ...
Mary Katrantzou Will Design Part of Victoria's Secret Fashion Show
London-based Greek designer Mary Katrantzou has been asked to collaborate with Victoria's Secret for this year's fashion show. Starting last year, the prominent lingerie brand decided to ask a designer to create a section of each year's world-famous VS ...
Police: Men in bonnets shoplift thousands from Spartanburg Victoria's Secret store
SPARTANBURG — Police in Spartanburg say two men wearing bonnets shoplifted thousands of dollars in merchandise from a Victoria's Secret store. The incident happened Monday evening at WestGate Mall in Spartanburg, according to a Spartanburg ...