Posted by Doz
Phoned twice on hold for 50 minutes to only be cut off twice by call handler before I could speak but I could hear them. Used their digital service which was a waste of time. Very slow in their reply back to your questions. They only want to know the colour and description of your car and only tell you to see your dealer dispite you saying you have had issues with them before. I asked if I could speak to someone directly but they just appear to ignore this. I ended the call as it was just going round and round. Appalling service no help at all.