Posted by Ouch-splat
I have been a Vonage customer for about 4years now and have never had a problem. They are great.
Vonage Positive Customer Service Ratings - page 2
User Reviews, Ratings and Comments
NEGATIVE Comments
189 Negative Comments out of 215 Total Comments is 87.91%.
POSITIVE Comments
26 Positive Comments out of 215 Total Comments is 12.09%.
Issue Resolution
Reachability
Cancellation
Friendliness
Product Knowledge
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Vonage
Customer Service Scoreboard
- 39.89 Overall Rating
(out of 200 possible) - 189 negative comments (87.91%)
- 26 positive comments (12.09%)
- 1 employee comments
- Attribute Ratings
(out of 10 possible) - 2.2 Issue Resolution
- 3.2 Reachability
- 1.6 Cancellation
- 3.6 Friendliness
- 3.3 Product Knowledge
- 39.89 Overall Rating
