iPage Customer Service Complaints - page 2

User Reviews, Ratings and Comments

iPage customer service is ranked #838 out of the 1023 companies that have a CustomerServiceScoreboard.com rating with an overall score of 23.00 out of a possible 200 based upon 29 ratings. This score rates iPage customer service and customer support as Terrible.

NEGATIVE Comments

29 Negative Comments out of 29 Total Comments is 100.00%.

POSITIVE Comments

0 Positive Comments out of 29 Total Comments is 0.00%.

Issue Resolution

Reachability

Cancellation

Friendliness

Product Knowledge

Terrible Overall Customer Service Rating

  • iPage

    Customer Service Scoreboard

    • 23.00 Overall Rating
      (out of 200 possible)
    • 29 negative comments (100.00%)
    • 0 positive comments (0.00%)
    • 0 employee comments
    • Attribute Ratings
      (out of 10 possible)
    • 1.3 Issue Resolution
    • 2.3 Reachability
    • 1.9 Cancellation
    • 4.2 Friendliness
    • 1.8 Product Knowledge

Add your review! Return to the main iPage customer service scoreboard page

Posted by Gonzhouse


Absolutely SUCK. 4 days site has been down with no contact in 2 days. Avoid at all costs. Next stop: contacting Attorney General of my state to get full refund.

Posted by Anonymous


Second year in a row charged account even though credit card and auto payment was stopped. This year caused serious financial damage. Charged more than was informed on phone. Also, took out of account in one day yet will take 5-10 days to return it.
Will not provide a letter regarding the mistake to the bank, nor will they cover the bounce fee. Do NOT believe them once they have your credit card information !!!

Posted by smm1


My website has been down for several days now. We are losing business and money every minute it's down. I have been trying to contact ipage for DAYS now. I literally was on hold for 2 HOURS waiting for tech support. Customer support keeps transferring me to them. I have left a dozen emails to different departments of ipage, several messages through my dashboard, and even waited and waited (well over an hour!) for their live chat. Days later I still have not spoke to anyone there. It's funny, when you want to add a service they contact you immediately. I am currently searching for a new web host for my site. Ipage IS A JOKE. And A SCAM.

Posted by Anonymous


Their Tech Supoport people have not resolved the problem with my trying to use MS Outlook to connect to iPage's mail server after many months & tries.
also, I paid their ProServ/ServPro service to replicate my Outlook signature block (my name, title, company logo, my photo, htmls for website & my email address). I was told no more than 2 biz days. After 6 biz days 7 4 phone calls, still not done!!!

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877-472-4399

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