Ulta vs Sally Beauty Supply
Customer Service Comparisons
Best Customer Service Rating
Sally Beauty Supply has the best overall customer service rating based upon the companies you have selected to compare.
Overall Ratings
Below is a look at the overall customer service ratings provided for each company that is being compared:
| Company | Rating | Reviews | Issue Resolution | Reachability | Cancellation | Friendliness | Product Knowledge |
|---|
| Sally Beauty Supply | 32.52 | 53 |  |  |  |  | |
| Ulta | 30.02 | 189 | | | | | |
Ratings Breakdown
The rankings listed in the table above were calculated from the following ratings:
- Sally Beauty Supply has had 53 total customer service ratings of which 6 have been positive and 47 have been negative. This has resulted in an overall classification of Disappointing.
- Ulta has had 189 total customer service ratings of which 11 have been positive and 178 have been negative. This has resulted in an overall classification of Disappointing.
Performance Over Time
The following chart demonstrates the overall customer service rating for the selected companies over time:
