2014 Investments Customer Service Awards
The best customer service for Investments in 2014 was:
SunTrustThe customer service provided by SunTrust in 2014 rated as Disappointing.There were 93 companies out of 581 in 2014 with a higher rating.The fact that SunTrust was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
SunTrustThe customer service provided by SunTrust in 2014 rated as Disappointing.There were 93 companies out of 581 in 2014 with a higher rating.The fact that SunTrust was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
SunTrust
Investments
Investments
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
SunTrust | 48.38 | 11 | |||||
Edward Jones | 48.09 | 7 | |||||
JP Morgan Chase | 43.49 | 7 | |||||
Chase | 41.29 | 7 | |||||
USAA | 41.09 | 38 | |||||
Citizens Bank | 35.20 | 10 | |||||
Bank of America | 33.12 | 49 | |||||
Citibank | 28.52 | 49 | |||||
MetLife | 27.57 | 24 | |||||
PNC Bank | 26.91 | 35 | |||||
Citi Mortgage | 25.70 | 27 | |||||
Allstate | 25.60 | 13 | |||||
Vanguard | 25.20 | 25 | |||||
eTrade | 24.20 | 10 | |||||
Ally Bank | 23.36 | 21 | |||||
Barclays | 23.20 | 5 | |||||
BBVA Compass | 21.20 | 6 | |||||
Fifth Third Bank | 21.20 | 48 | |||||
ING Direct | 20.20 | 8 | |||||
TCF Bank | 20.00 | 5 | |||||
HSBC | 19.60 | 36 | |||||
TD Bank | 19.20 | 13 | |||||
Sovereign Bank | 18.60 | 5 | |||||
US Bank | 18.20 | 14 | |||||
The Hartford | 18.00 | 6 | |||||
Cigna | 17.20 | 24 | |||||
Navy Federal Credit Union | 16.80 | 11 | |||||
Regions Bank | 16.20 | 16 | |||||
Wells Fargo | 16.20 | 51 | |||||
Prudential | 16.00 | 7 | |||||
BB&T | 15.20 | 7 | |||||
John Hancock | 14.60 | 5 | |||||
Morgan Stanley | 13.60 | 5 | |||||
Union Bank | 13.00 | 5 |
Other Companies
The following companies did not receive enough comments for an official rating during 2014:- Ameriprise
- Aviva
- Berkshire Hathaway
- Charles Schwab
- Chase Home Finance
- Comerica
- Countrywide
- Fidelity
- HR Block
- Liberty Mutual
- Merrill Lynch
- Mutual of Omaha
- Nationwide
- Quicken Loans
- RBS
- Scottrade
- Sun Life
- Travelers