2015 Investments Customer Service Awards
The best customer service for Investments in 2015 was:
Edward JonesThe customer service provided by Edward Jones in 2015 rated as Disappointing.There were 43 companies out of 693 in 2015 with a higher rating.The fact that Edward Jones was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
Edward JonesThe customer service provided by Edward Jones in 2015 rated as Disappointing.There were 43 companies out of 693 in 2015 with a higher rating.The fact that Edward Jones was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
Edward Jones
Investments
Investments
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
Edward Jones | 62.63 | 14 | |||||
Morgan Stanley | 58.09 | 7 | |||||
Navy Federal Credit Union | 51.27 | 6 | |||||
Chase | 49.55 | 32 | |||||
Barclays | 39.47 | 6 | |||||
Prudential | 35.34 | 14 | |||||
Vanguard | 35.34 | 28 | |||||
USAA | 35.30 | 40 | |||||
Cigna | 31.95 | 44 | |||||
Allstate | 30.20 | 25 | |||||
Fidelity | 30.20 | 10 | |||||
Bank of America | 28.80 | 120 | |||||
Citizens Bank | 28.80 | 11 | |||||
TD Bank | 28.71 | 35 | |||||
HR Block | 28.25 | 16 | |||||
Berkshire Hathaway | 26.60 | 6 | |||||
Citibank | 25.33 | 47 | |||||
TCF Bank | 25.20 | 5 | |||||
Regions Bank | 24.69 | 13 | |||||
Fifth Third Bank | 24.60 | 18 | |||||
Citi Mortgage | 24.20 | 10 | |||||
Wells Fargo | 24.04 | 110 | |||||
HSBC | 24.03 | 31 | |||||
JP Morgan Chase | 23.68 | 17 | |||||
PNC Bank | 23.04 | 41 | |||||
BB&T | 22.94 | 34 | |||||
SunTrust | 22.00 | 23 | |||||
Union Bank | 21.60 | 10 | |||||
Ally Bank | 19.60 | 11 | |||||
Charles Schwab | 19.60 | 9 | |||||
Merrill Lynch | 18.40 | 8 | |||||
MetLife | 17.80 | 20 | |||||
US Bank | 16.40 | 13 |
Other Companies
The following companies did not receive enough comments for an official rating during 2015:- Ameriprise
- Aviva
- BBVA Compass
- Chase Home Finance
- Comerica
- Countrywide
- eTrade
- ING Direct
- John Hancock
- Liberty Mutual
- Mutual of Omaha
- Nationwide
- Quicken Loans
- RBS
- Scottrade
- Sovereign Bank
- Sun Life
- The Hartford
- Travelers