2015 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2015 was:
PG&EThe customer service provided by PG&E in 2015 rated as Disappointing.There were 32 companies out of 693 in 2015 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&EThe customer service provided by PG&E in 2015 rated as Disappointing.There were 32 companies out of 693 in 2015 with a higher rating.The fact that PG&E was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
PG&E
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| PG&E | 68.60 | 16 |  |  |  |  |  |
| APS | 67.60 | 5 |  |  |  |  | |
| Stream Energy | 49.80 | 10 |  | | | | |
| OG&E | 38.40 | 41 | |  | | | |
| FPL | 31.95 | 46 | | | | | |
| DTE Energy | 31.00 | 10 |  | | | | |
| National Grid | 30.60 | 25 | | | | | |
| Atmos Energy | 25.87 | 15 | | | | | |
| ComEd | 24.60 | 18 | | | | | |
| PSE&G | 24.46 | 33 | | | | | |
| Entergy | 21.60 | 8 | | | | | |
| Duke Energy | 20.56 | 64 | | | | | |
| Xcel Energy | 20.40 | 14 | | | | | |
| Ambit Energy | 20.00 | 7 | | | |  | |
| Dominion Power | 19.40 | 20 | | | | | |
| Vectren | 17.40 | 17 | | | | | |
| Waste Management | 14.80 | 12 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2015:- Allegheny Power
- CenterPoint Energy
- Eversource
- Kansas City Power and Light
- Progress Energy
- Reliant Energy
- Spark Energy
- TXU