2016 Investments Customer Service Awards
The best customer service for Investments in 2016 was:
HR BlockThe customer service provided by HR Block in 2016 rated as Disappointing.There were 24 companies out of 652 in 2016 with a higher rating.The fact that HR Block was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
HR BlockThe customer service provided by HR Block in 2016 rated as Disappointing.There were 24 companies out of 652 in 2016 with a higher rating.The fact that HR Block was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Investments.
HR Block
Investments
Investments
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
HR Block | 78.02 | 11 | |||||
JP Morgan Chase | 74.25 | 10 | |||||
USAA | 57.47 | 18 | |||||
Allstate | 52.88 | 13 | |||||
TD Bank | 46.75 | 16 | |||||
Edward Jones | 45.40 | 10 | |||||
Chase | 42.05 | 17 | |||||
Regions Bank | 39.80 | 6 | |||||
PNC Bank | 32.40 | 25 | |||||
Wells Fargo | 29.63 | 17 | |||||
Quicken Loans | 27.40 | 5 | |||||
Citizens Bank | 26.60 | 9 | |||||
HSBC | 24.81 | 27 | |||||
Prudential | 24.75 | 5 | |||||
Merrill Lynch | 24.60 | 6 | |||||
Navy Federal Credit Union | 23.75 | 8 | |||||
Bank of America | 23.67 | 60 | |||||
BB&T | 23.47 | 30 | |||||
Berkshire Hathaway | 23.00 | 6 | |||||
Citibank | 22.75 | 41 | |||||
MetLife | 21.50 | 6 | |||||
Union Bank | 21.00 | 9 | |||||
Cigna | 20.80 | 27 | |||||
Vanguard | 20.80 | 14 | |||||
SunTrust | 19.80 | 8 | |||||
Ally Bank | 18.80 | 11 | |||||
John Hancock | 18.00 | 7 | |||||
US Bank | 12.00 | 7 | |||||
Fifth Third Bank | 10.00 | 7 |
Other Companies
The following companies did not receive enough comments for an official rating during 2016:- AIG
- Ameriprise
- Aviva
- Barclays
- BBVA Compass
- Charles Schwab
- Chase Home Finance
- Citi Mortgage
- Comerica
- Countrywide
- eTrade
- Fidelity
- Goldman Sachs
- ING Direct
- Liberty Mutual
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Principal Financial Group
- RBS
- Scottrade
- Sovereign Bank
- Sun Life
- TCF Bank
- The Hartford
- TIAA
- Travelers
- Voya