2016 Power and Utilities Customer Service Awards
The best customer service for Power and Utilities in 2016 was:
Dominion PowerThe customer service provided by Dominion Power in 2016 rated as Disappointing.There were 31 companies out of 652 in 2016 with a higher rating.The fact that Dominion Power was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Dominion PowerThe customer service provided by Dominion Power in 2016 rated as Disappointing.There were 31 companies out of 652 in 2016 with a higher rating.The fact that Dominion Power was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
Dominion Power
Power and Utilities
Power and Utilities
| Company | Rating | Reviews | |||||
|---|---|---|---|---|---|---|---|
| Dominion Power | 71.00 | 8 |  |  |  |  |  |
| APS | 56.00 | 8 | |  | | | |
| Atmos Energy | 44.75 | 8 | |  |  | | |
| PG&E | 39.50 | 10 | |  | | | |
| FPL | 33.40 | 50 |  | | |  | |
| Duke Energy | 28.63 | 34 | | | | | |
| Xcel Energy | 24.75 | 5 | | | | | |
| ComEd | 23.75 | 6 | | | | | |
| Waste Management | 21.60 | 14 | | | | | |
| Vectren | 20.25 | 14 | | | | | |
| DTE Energy | 19.00 | 9 | | | | | |
| National Grid | 18.40 | 11 | | | | | |
| PSE&G | 18.40 | 13 | | | | | |
| OG&E | 18.02 | 45 | | | | | |
| Entergy | 12.60 | 11 | | | | | |
| Stream Energy | 11.20 | 5 | | | | | |
Other Companies
The following companies did not receive enough comments for an official rating during 2016:- Allegheny Power
- Ambit Energy
- CenterPoint Energy
- Chesapeake Energy
- Eversource
- Exelon
- Halliburton
- Kansas City Power and Light
- Progress Energy
- Reliant Energy
- Spark Energy
- TXU