2016 Toys Customer Service Awards

The best customer service for Toys in 2016 was:
Toys R Us

The customer service provided by Toys R Us in 2016 rated as Disappointing.

There were 85 companies out of 652 in 2016 with a higher rating.

The fact that Toys R Us was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Toys.
Toys R Us
Toys

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Toys R Us50.2049
Lego28.7510
LeapFrog22.506
Party City21.2775
GameStop17.0088

Other Companies

The following companies did not receive enough comments for an official rating during 2016: