2018 Travel Web Sites Customer Service Awards

The best customer service for Travel Web Sites in 2018 was:
Trivago

The customer service provided by Trivago in 2018 rated as Disappointing.

There were 35 companies out of 212 in 2018 with a higher rating.

The fact that Trivago was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Travel Web Sites.
Trivago
Travel Web Sites

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Trivago42.897
Expedia15.7533
Priceline13.207

Other Companies

The following companies did not receive enough comments for an official rating during 2018: