2019 Power and Utilities Customer Service Awards

The best customer service for Power and Utilities in 2019 was:
APS

The customer service provided by APS in 2019 rated as Disappointing.

There were 23 companies out of 215 in 2019 with a higher rating.

The fact that APS was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Power and Utilities.
APS
Power and Utilities

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
APS67.2314
FPL44.1811
Vectren23.406
OG&E13.4012

Other Companies

The following companies did not receive enough comments for an official rating during 2019: