2019 Travel Web Sites Customer Service Awards

The best customer service for Travel Web Sites in 2019 was:
Hotels.com

The customer service provided by Hotels.com in 2019 rated as Disappointing.

There were 86 companies out of 215 in 2019 with a higher rating.

The fact that Hotels.com was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Travel Web Sites.