2020 Auto Parts and Service Customer Service Awards

The best customer service for Auto Parts and Service in 2020 was:
Jiffy Lube

The customer service provided by Jiffy Lube in 2020 rated as Disappointing.

There were 18 companies out of 320 in 2020 with a higher rating.

The fact that Jiffy Lube was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Auto Parts and Service.
Jiffy Lube
Auto Parts and Service

CompanyRatingReviewsIssue ResolutionReachabilityCancellationFriendlinessProduct Knowledge
Jiffy Lube63.336
AAA44.2535
AutoZone32.6938
Firestone32.007
Discount Tire31.7513
O'Reilly Auto Parts24.297
Bosch19.255
AutoNation18.408
Belk15.755
BP14.009
Valero11.257
Sunoco10.7518
Advance Auto Parts10.009
Carquest10.007
Napa Auto Parts10.0010

Other Companies

The following companies did not receive enough comments for an official rating during 2020: