2020 Insurance Customer Service Awards
The best customer service for Insurance in 2020 was:
AAAThe customer service provided by AAA in 2020 rated as Disappointing.There were 57 companies out of 320 in 2020 with a higher rating.The fact that AAA was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Insurance.
AAAThe customer service provided by AAA in 2020 rated as Disappointing.There were 57 companies out of 320 in 2020 with a higher rating.The fact that AAA was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Insurance.
AAA
Insurance
Insurance
Company | Rating | Reviews | |||||
---|---|---|---|---|---|---|---|
AAA | 44.25 | 35 | |||||
American Home Shield | 43.33 | 12 | |||||
MetLife | 38.00 | 5 | |||||
BB&T | 33.36 | 9 | |||||
PNC Bank | 31.38 | 17 | |||||
TD Bank | 31.34 | 11 | |||||
Citibank | 28.75 | 6 | |||||
Anthem Blue Cross | 17.00 | 6 | |||||
Fifth Third Bank | 16.25 | 17 | |||||
TCF Bank | 12.80 | 7 |
Other Companies
The following companies did not receive enough comments for an official rating during 2020:- 21st Century
- AARP
- Access America
- Aetna
- Aflac
- AIG
- Allstate
- American Family
- Ameriprise
- Amica
- Assurant
- Asurion
- Aviva
- Blue Cross Blue Shield of Florida
- Chase
- Cigna
- Citizens Bank
- Comerica
- Countrywide
- Cure Insurance
- Delta Dental
- Edward Jones
- Esurance
- Farmers Insurance
- Geico
- Health Net
- HSBC
- Humana
- ING Direct
- John Hancock
- JP Morgan Chase
- Kaiser Permanente
- Liberty Mutual
- Mercury Insurance
- Morgan Stanley
- Mutual of Omaha
- Nationwide
- Navy Federal Credit Union
- Northwestern Mutual
- Principal Financial Group
- Progressive
- Prudential
- RBS
- Safeco
- Sallie Mae
- State Farm
- Sun Life
- SunTrust
- The General
- The Hartford
- Travelers
- United Healthcare
- Unum
- US Bank
- USAA
- Vanguard
- Voya
- Wells Fargo